PRIVACY POLICY

Effective Date: February 1, 2025

1. Introduction

Wise Children ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us. By using our website or services, you agree to the terms set out in this policy.

2. Data We Collect

We collect personal data only with your explicit consent. This may include:

Name
Email address
Phone number
Billing and payment details (for ticket purchases or donations)
Any other information you voluntarily provide through forms or communications

3. How We Collect Data

We collect data through:

Newsletter sign-ups
Ticket purchases
Contact forms
Event registrations
Cookies (with user consent)

4. How We Use Your Data

We use the data you provide to:

Process transactions and deliver services
Send updates and marketing communications (if consent is given)
Improve our website and user experience
Respond to inquiries and customer service requests

5. Third-Party Sharing

We do not sell or share your data with third parties for marketing purposes. However, we may share necessary data with:

Payment processors (for transactions)
Service providers assisting with website operations (bound by confidentiality agreements)
Legal authorities, if required by law

6. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent at any time
Opt-out of marketing communications

To exercise these rights, contact us at office@wisechildren.co.uk.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Third-Party Links

Our website may contain links to other sites and resources provided by third parties. We have no control over the contents of those sites or resources. If you use any third-party sites or resources linked from our website, their rules and policies will apply, and you should always check these before you submit any personal data to them. We do not accept any responsibility or liability for these policies.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Wise Children
Temple Campus, Bristol Approach, Bristol
Email: office@wisechildren.co.uk

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

Note: This policy is tailored to Wise Children's operations and incorporates elements commonly found in privacy policies, including those similar to Watershed's. It's advisable to consult with a legal professional to ensure compliance with all applicable laws and regulations.